The Microsoft Store (formerly Windows Shop) is Microsoft'south official market place for downloading apps. Some Windows apps are but available exclusively on it. This makes it even more frustrating when Windows' official store stops working or does not open up speedily.

Is your Microsoft Store not working? If so, we've rounded upwardly the steps that help fix the Microsoft Store. Whether it's running a troubleshooter to detect and repair issues or clearing the enshroud automatically, chances are that one of the helpful tips below will practice the job.

Read on for the ultimate Microsoft Store troubleshooting and repair guide.

i. Utilize the Windows Shop Apps Troubleshooter

Microsoft has a troubleshooter that scans your organization and detects any problems preventing Microsoft Store apps from working correctly. Then, if possible, it automatically fixes these without you doing a thing.

windows 10 additional troubleshooters

To run the troubleshooter:

  1. Printing Windows key + I to open Settings.
  2. Go to Update & Security > Troubleshoot > Additional troubleshooters.
  3. Select Windows Store Apps from the list, then click Run the troubleshooter.

A window will open and begin detecting bug. It shouldn't have whatever longer than a couple of minutes.

If problems are detected, the troubleshooter will try to resolve these. Alternatively, it might give you steps on how to practice it yourself. You lot may also exist able to click Adjacent to see multiple solutions.

The troubleshooter may non be able to fix the problems, or information technology might not even find any issues in the first identify, but information technology'south worth trying anyway.

ii. Cheque Your Computer's Fourth dimension

This might sound odd, but the Microsoft Shop might not open if your estimator's date and time are inaccurate. This is because the Store checks to come across if the time information technology tracks is in sync with your computer'due south.

windows 10 date and time

To check your figurer's fourth dimension:

  1. Printing Windows key + I to open Settings.
  2. Click Fourth dimension & Linguistic communication.
  3. Slide Set the time zone automatically to Off.
  4. Ensure your Fourth dimension zone is correct and change information technology if not.
  5. SlideReady the fourth dimension zone automatically back On.
  6. Beneath Synchronize your clock, click Sync now.

3. Reset the Microsoft Shop

You can reset Windows apps, which clears their stored data and sets them back to default. Though this will articulate your settings, you won't lose whatever purchases or installed apps.

reset the microsoft store

To reset the Microsoft Shop:

  1. Printing Windows key + I to open Settings.
  2. Click Apps.
  3. Search the list for Microsoft Shop and select it.
  4. Click Advanced options > Reset.
  5. You'll see a warning that the app's data will exist deleted, so click Reset again.

4. Articulate the Store Cache

Clearing the enshroud of the Store can help resolve issues with installing or updating apps. In fact, clearing cache can resolve many Windows problems. It's incredibly simple to run and will simply take a infinitesimal.

windows 10 wsreset

Press Windows Cardinal + R to open Run, then input wsreset.exe and click OK. A blank Control Prompt window will open, simply residual bodacious that it's clearing the cache. After nigh thirty seconds, the window will shut, and the Store will open automatically.

5. Reset Windows Update Components

If yous're having trouble updating the Store or the apps themselves, try resetting the Windows Update components. Handily, there's an automated repair tool for that chosen the Reset Windows Update Tool.

reset windows update tool

Hither'southward how to use it:

  1. Download the EXE file and run it to install the programme.
  2. One time installed, right-click the Reset Windows Update Tool and click Run as ambassador.
  3. Press Y,so Enter to confirm y'all want to proceed.
  4. Press 2 to select Resets the Windows Update Components and and so Enter to confirm. Await for the process to consummate.

six. Edit the Registry for Connection Errors

If yous get a connection error when launching the store or downloading an app, or updating an app, it'south fourth dimension to head into the registry. Please ensure you follow these instructions closely because wrong edits in the registry can cause farther bug.

First, printing Windows key + R to open up Run. Input regedit and click OK. The Registry Editor volition open up.

If you lot don't see an address bar, become to View > Address bar to enable it. Then input the following folder path:

          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles        
advanced security settings for profiles
  1. On the left pane, right-click on Profiles > Permissions > Advanced.
  2. Tick Replace all child object permission entries with inheritable permission entries from this object.
  3. Click OK and restart your system.

vii. Check Your Proxy Settings

Using irregular network settings can crusade issues with the Microsoft Store. Starting time, disable any VPN you have installed—bank check the programme'southward support documentation for guidance on how to do that.

Alternatively, uninstall it entirely by pressing Windows key + I to open up Settings. Click Apps, select the VPN from the list and click Uninstall.

window 10 proxy settings

Next, check your proxy settings:

  1. Press Windows key + I to open up Settings.
  2. Become to Network & Cyberspace > Proxy.
  3. Beneath Manual proxy setup, ensure that Use a proxy server is set toOff.

8. Re-register the Microsoft Shop

The Store app tin can't be uninstalled hands, so the closest we can get is to re-register information technology on your system.

First, perform a organisation search for powershell, and so right-click the consequence and selectRun every bit administrator. PowerShell is a scripting environment that can be used to automate tasks.

windows store powershell

If yous're using Windows 10, input the following and and so press Enter:

          "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Annals $manifest}        

Get the Best Microsoft Store Apps for Windows

It tin can be frustrating when something elementary like the Microsoft Store doesn't work properly, and then hopefully, the solutions above solve the issue.

With the Microsoft Store back upward and running, now'due south the time to kit your system out with the best apps.

The Best Microsoft Store Apps for Windows ten

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